| When you work as a diagnostic technician or a mechanic it’s a challenging job. It takes a lot of effort and management to get things done. At Mazda Reynella it’s a team effort that make the servicing a well-oiled machine.
Thursday was one of those days that give you understanding that this ob doesn’t come as easy as anyone thought. But personally it was a rewarding experience getting to know the people at the workshop. At the same time having that patience to keep things together is essential in a very demanding work environment. |
When this day rolled over one of the mechanics where on a day off, a personal related reason why the service manager became a mechanic for the day. Like I said it’s a team effort if one member is gone another takes its place regardless if that individual is a former mechanic that was promoted into a service manager.
In Australia the culture between boss and employee is not divided by status, which is why a company like Mazda Reynella succeeds because everyone is equal. This is what happened on the Thursday shift. Andy, the service manager was back in his status as a diagnostic technician for a a day filling up for Dylan while he was on a day off. So stepping up is key why a company becomes successful.
Andy’s Little Helpers
So I was one of the two apprentices who was Andy’s “little helper” assisting him with Joshua in servicing three vehicles prior to lunch time. It was a slow dragging morning but things heated up with the consistency in giving Andy a hand on the cars.
There three cars rolled in and we got it serviced. The first one was the CX-7 which was basic service with replacing an oil filter and topping up all the fluids was a breeze. The CX-3 was more of a challenge for Andy, but he got to replace the brake pads on both rear wheels at the same time Joshua found a dead butterfly sucked into the front radiator that he had to put near the job card for Andy to notice.
By the time lunch has arrived he was testing driving the last car we serviced namely a black CX-5 where went on a break.
That Sweeping Moment
After lunch when I got back Andy has gone back to his usual office work as the Service Manager, while I started to clean up Dylan’s bay area where we had serviced three of those cars from start to finish. It slowly became a drag after finally got Dylan’s area in working order putting his tools back to where it was.
After that area was cleaned decided to mop the rest of the workshop, but before that Adam offered to sweep it first with a push type machine that also sucks up the dry dirt like leaves and objects. The machine doesn’t need to be plugged its sure is a handy one pushing it almost in the middle of the workshop was a calm thing to do.
By the time I was done using the machine I decided to mop the area where Dylan’s bay is located section by section since most of the mechanics are working on the other side leaving an empty bay area for me to mop it up. It was probably the longest day but it’s a place I think I found peace mopping the side of the workshop.
Pre-Delivery Experience
Towards the late afternoon, Daz assigned me to pair up with Adam who is doing some pre-delivery for two cars namely a 2017 CX-9 that will be headed to the showroom and a CX-5 that will be parked at the lot with the rest of the new Mazda cars ready to be taken home by its new owners.
I get to learn about the new cars and a bit of test cruising to the nearest petrol station, where the mechanics that have done the inspection for the PDs were fuelled up. It was also interesting to hear how they prepare these new cars in case they get a new buyer for them. It’s also important that the PDs are different from the usual servicing. Its way more challenging as its simple inspection and drive to the petrol station to have it get at least a fraction of gasoline was put into it.
The day was finally done when everyone got back to the workshop by 4:15 PM and it was the longest five minutes of doing nothing than working on a car. When you’re busy you’ll not notice the time, but when things get slow you will know definitely.
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